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Privacy Agreement

BC Freight Solutions LLC

Privacy Notice: This Privacy Agreement explains how BC Freight Solutions LLC may collect, use, store, and protect information submitted through this website, phone calls, emails, text messages, forms, quotes, and business communications.

Last Updated: April 27, 2026

1. Introduction

BC Freight Solutions LLC respects your privacy. This Privacy Agreement describes how we collect, use, disclose, and protect personal and business information when you visit our website, request a quote, contact our company, submit documents, communicate with us, or use our logistics and transportation-related services.

2. Information We May Collect

We may collect information that you voluntarily provide to us, including but not limited to your name, company name, phone number, email address, pickup address, delivery address, billing details, cargo information, vehicle information, equipment information, preferred dates, payment-related information, and any message or document you submit to us.

We may also collect business documents required for transportation coordination, such as W-9 forms, certificates of insurance, carrier authority information, driver information, rate confirmations, invoices, bills of lading, inspection documents, and related operational records.

3. Website and Technical Information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device type, operating system, pages visited, time spent on the website, referral source, and general usage data.

This information helps us understand how visitors use our website, improve performance, protect against misuse, and improve the customer experience.

4. How We Use Your Information

BC Freight Solutions LLC may use collected information to:

Provide quotes, coordinate transportation, communicate with customers, brokers, carriers, shippers, and receivers, prepare documents, confirm pickup and delivery details, process payments, verify carrier information, improve our services, maintain business records, respond to inquiries, comply with legal requirements, and protect our company, customers, and service providers.

5. Communication by Phone, Email, and Text

By submitting your phone number, email address, or contact information to BC Freight Solutions LLC, you authorize us to contact you regarding quotes, transportation requests, active loads, documents, payment status, service updates, pickup details, delivery details, and related business communications.

Standard messaging, data, or carrier charges may apply depending on your phone or service provider.

6. Sharing of Information

We may share necessary information with third parties involved in the transportation or logistics process. These may include motor carriers, drivers, brokers, shippers, receivers, dispatchers, insurance providers, payment processors, inspection services, government agencies, compliance providers, and business service vendors.

We only share information that is reasonably necessary to provide services, complete transactions, verify documentation, process payments, comply with the law, resolve disputes, or protect the rights and safety of the parties involved.

7. Carrier and Broker Verification

For safety, compliance, and fraud prevention, BC Freight Solutions LLC may review carrier, broker, and business information using public records, government databases, insurance documents, operating authority records, business documents, and third-party verification tools.

8. Payment Information

If payment information is provided, it may be processed through banks, payment processors, accounting systems, or other authorized financial service providers. BC Freight Solutions LLC does not sell payment information.

You should never send sensitive payment information through insecure channels unless specifically instructed through an approved method.

9. Data Security

We use reasonable administrative, technical, and operational measures to protect personal and business information. However, no method of transmission over the internet, phone, email, text message, or electronic storage is completely secure.

By using our website or communicating with us electronically, you acknowledge that we cannot guarantee absolute security of transmitted information.

10. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, embedded content, or similar technologies to improve performance, analyze website traffic, and understand visitor behavior. You may be able to control cookies through your browser settings.

11. Third-Party Websites and Services

Our website or communications may include links to third-party websites, platforms, payment services, maps, social media pages, or business tools. BC Freight Solutions LLC is not responsible for the privacy practices, content, security, or policies of third-party services.

12. Retention of Information

We may retain personal, business, and transportation-related information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and support accounting or operational requirements.

13. Your Choices

You may contact us to request access, correction, or deletion of certain information, subject to applicable legal, contractual, operational, and recordkeeping requirements.

If you no longer wish to receive non-essential communications, you may request that we stop sending them. However, we may still contact you regarding active services, pending payments, legal matters, safety issues, or required business communications.

14. Children’s Privacy

Our website and services are intended for business and adult users. We do not knowingly collect personal information from children under the age of 13. If we become aware that information from a child has been submitted, we may delete it from our records.

15. Information Accuracy

You are responsible for providing accurate and current information. Incorrect contact information, pickup details, delivery details, cargo information, or payment information may cause delays, additional fees, failed service, or cancellation.

16. Fraud Prevention and Safety

BC Freight Solutions LLC may use submitted information to help detect, prevent, and respond to fraud, unauthorized transactions, identity misuse, cargo theft, payment disputes, false documentation, and unsafe transportation arrangements.

17. Updates to This Privacy Agreement

BC Freight Solutions LLC may update this Privacy Agreement at any time. Any changes will be posted on this page with an updated revision date. Continued use of the website or services after updates are posted means you accept the revised Privacy Agreement.

18. Contact Information

If you have questions about this Privacy Agreement or how your information is handled, please contact BC Freight Solutions LLC through the contact information provided on this website.

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